FAQs

1. What is RiNi's Fashions?

RiNi's Fashions is an online boutique specializing in elegant and affordable fashion, including clothing, accessories, and stunning imitation jewellery.

2. How can I place an order?

To place an order, simply browse our website, select your desired items, add them to your cart, and proceed to the checkout. Follow the prompts to provide your shipping and payment details, and your order will be on its way to you!

3. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards, debit cards, payment gateways and CoD to ensure a seamless and secure shopping experience.

4. How do you handle shipping and delivery?

We offer fast and reliable shipping options to various locations. Shipping times and fees may vary based on your location. For more information, please visit our Shipping & Delivery page.

5. What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order. We will assist you in resolving the issue promptly.

6. Do you offer international shipping?

We aren't offering international shipping at the moment.

7. Can I return or exchange an item?

We want you to be completely satisfied with your purchase. If you wish to return or exchange an item, please review our Return & Exchange Policy below for eligibility and instructions.

(*) The issue should be reported within 7 days after delivery.

(*) The products are eligible to return only if there are any defects when receiving.

(*) There could be a slight variance to the color/ size/ appearance/ feel/ texture/ look to the actual product when compared to images on the website due to photographic/ digital effects/ experience. Any such issues will not eligible for return/ exchange unless there is a huge difference of the product and picture.

(*) The parcel opening video is must to claim any defects when receiving to get eligible for return or exchange. We (Rini's Fashions) reserves the rights to decalin any such requests without video.

(*) Any damage to the product during the transit can eligible for exchange or return.

8. Is my personal information secure with RiNi's Fashions?

Absolutely! We prioritize the security and confidentiality of your personal information. Our website uses industry-standard encryption to protect your data during transmission.

9. How can I stay updated on the latest trends and promotions?

Stay in the loop by subscribing to our newsletter. You'll receive exclusive offers, style tips, and be the first to know about new arrivals and special promotions.

10. I have a question not covered here. How can I contact customer support?

If you have any other questions or need assistance, don't hesitate to reach out us through our Contact Us page on the website.

11. All the products shown on the website will not come with any type warranty for shape/ color/ size/ tenure. Any fancy terms specified should not be interpreted with it s original material.

At RiNi's Fashions, we are committed to providing an exceptional shopping experience and helping you embrace your unique style with our exquisite fashion offerings. Happy shopping!

Navarathna Bangle